Trivago is a well-known hotel comparison platform that allows users to find the best deals on hotel reservations. Travelers (or those who would like to have a staycation) will find the website helpful for finding the best prices for hotels and properties for rent on short-term stay. The company, Trivago N.V., is under the Expedia Group.
History of Trivago
Trivago was founded in January 2005, when the founding team (composed of Rolf Schrömgens, Peter Vinnemeier, and Stephan Stubner) saw an opening in the hotel search space and created Germany’s first hotel search engine.
The site’s first version, like most start-ups, was launched from a garage. In the following year, Stubner decided to pursue a career as a professor, and he was replaced by Malte Siewert. Entrepreneurs Florian Heinemann, Christian Vollmann, the Samwer brothers, and other investors helped fund the start-up initially.
The company further received funding in the following years, such as the series B funding from HOWZAT media LLP for US$1.14 million. In 2010, Trivago sold a quarter of the company to the US investment fund Insight Venture Partners for reportedly US$52.86 million.
The deal with Expedia has been completed in 2013 when the American travel company announced to acquire a stake in Trivago for US$632 million. The company further grown with its acquisition of different companies and later on became public on the NASDAQ exchange in December 2016.
However, the 2020 pandemic has greatly affected most businesses worldwide. It also included Trivago where they have to cut many jobs after sales have fallen 95% compared to the previous year in the same month of March.
Contacting Trivago Canada
Trivago Canada does not have a phone number for customer service. The company is a travel search aggregator as bookings and transactions are made by its affiliates, hotel, or travel companies. For more information, call the number provided on the fine print sent to the user’s email or account.
How to Contact Trivago Canada through Email
Since most transactions are done by another service provider, Trivago does not have a dedicated email address for customer assistance. Customers having a Business Studio account can reach out to the customer service team at [email protected]. Otherwise, customers can fill up a mail form by clicking the link showing below. There is an option to attach certain documents to provide more information regarding the inquiry.
https://support.trivago.com/hc/en-us/requests/new?ticket_form_id=360000209957#findhotel
How to Contact Trivago Canada through Social Media
The company has social media pages that are verified, with a blue checkmark beside the profile’s name. All of the accounts are serving all countries where the company is present.
Facebook: https://www.facebook.com/trivago
Twitter: https://twitter.com/trivago
Instagram: https://www.instagram.com/trivago
