How to Contact Shaw Canada

Headquartered in Calgary, Alberta, Shaw Communications Inc, is a Canadian telecommunications company that provides telephone, mobile services, internet, and television services. Shaw operates their home telecommunications services primarily in Alberta and British Columbia, but the satellite television is operating nationally.

In Northern Ontario, Saskatchewan, and Manitoba, Shaw also operates the smaller television systems. The company both offers mobile services under the brand Shaw Mobile and Freedom Mobile in some areas in Canada. One of its competitors in Canada is Telus Communications.

History of Shaw

The company started as the ‘Capital Cable Television Company, Ltd.’ in Edmonton, Alberta in 1966. It is founded by James Robert Shaw, also known as JR Shaw, a Canadian businessman and was the executive chairman of the company.

It was initially a subsidiary of the Canadian oilfield services company Shawcor Ltd., which is owned by JR Shaw’s father. It was split from Shawcor in the 1970s, then changes its name to Shaw Cablesystems Ltd, and went public in 1983. The company acquired multiple businesses in other regions of Canada in the industry of television services and telecommunications. The company also owned cable systems in the US.

It was in 2012 when the company decided to have a major rebranding, including the introduction of an updated logo and slogan. Moving forward to the current generation, Rogers announced to acquire Shaw for reportedly $26 million on March 15, 2021, which is still subject to regulatory and shareholder approval.

How to Contact Shaw Canada through Phone

Shaw only has one phone number to call which is 1-888-472-2222, where it will connect to different departments. However, timings can be seen below.

Sales – Weekdays from 8 am to 9 pm, Weekends from 8 am to 8 pm

Billing and Service Activation – 7 am to 9 pm, every day

Technical Support – 7 am to 10 pm, every day

Shaw Mobile – 8 am to 11 pm, every day

How to Contact Shaw Canada through Online Messaging Apps (WhatsApp and iMessage)

The company offers a WhatsApp contact by using the link below. It will connect with WhatsApp contact on desktop or redirected to the mobile app once used. For iOS and Mac users, use the iMessage link below.



How to Contact Shaw Canada through Live Chat

Customers can reach the live chat support of Shaw Canada by using the link below and click on the ‘Launch on Web Messaging’ link. A chatbot will help to filter the inquiry first from the Frequently Asked Questions list before reaching a chat support agent.

How to Contact Shaw Canada through Social Media

Shaw can also be reached through Social Media, especially through Facebook Messenger and Twitter’s Direct Messaging that is open every day from 7 am to 9 pm. Accounts are both verified with a blue checkmark. The social media accounts can also promote new items, campaigns, and other content that could be helpful to followers or platform visitors.




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