How to Contact Lowe’s Canada

Lowe’s brand name may seem unique, but it should not be confused with other companies of the same name such as a regional US supermarket chain and Australian menswear. Lowe’s, as used in this article, is a home improvement retailer based in the United States. Its headquarters are in North Carolina, USA, and operates in Canada as well. 

History of Lowe’s

Founder Lucius Smith Lowe opened the North Wilkesboro Hardware in Wilkesboro, North Carolina in 1921. Lucius’ daughter, Ruth Buchan, inherited the company but sold it to his brother Jim Lowe. Jim asked his brother-in-law Carl Buchan to be his partner in 1943.

After World War II, Carl expected a dramatic increase in construction as the business focused on building materials under his management. As a hardware, the store also focused on dry goods, horse tack, and even produce & groceries. In 1949, the company opened a second branch in Sparta, North Carolina.

Carl became the sole owner of the business and incorporated it as Lowe’s North Wilkesboro Hardware in 1952. Two years later, Carl also opened Lowes Foods – a grocery store chain.

He also expanded the company by opening more stores in North Carolina. Unfortunately, Carl died at the age of 44 that his executive team took the company public in the name Lowe’s Companies Inc. The company started trading on the New York Stock Exchange in 1979.

The following year, Lowe’s suffered as a new big-box store chain The Home Depot competed in the market. Lowe’s first store outside the US was in Ontario, Canada that opened on December 10, 2007. A few months later, they opened additional stores including one in Calgary. They also had operations in Mexico but it was closed in the late 2010s.

How to Contact Lowe’s Canada through Phone

Lowe’s Canada has three major contact numbers for those who would like to speak to a customer services representative of the company. The numbers are shown below, and charges may apply depending on the service provider or country calling from. Customers who would like to call a specific Lowe’s store in Canada can use the store locator link below to see the phone number and exact address.

1-888-98LOWES (56937) – For online inquiries on, generally for Orders, general questions, and product assistance.

1-800-44LOWES (56937) – For in-store services, experiences, and purchases

1-866-46LOWES (Lowe’s Protection Plan)

How to Contact Lowe’s Canada through Email

Lowe’s Canada does not have a dedicated email address for customer service, but users can use the online form on the ‘Contact Us’ link below. Correct use of the form depending on the concern can also be seen upon access on the page.

How to Contact Lowe’s Canada through Social Media

The company can also be reached through social media on the links below, where all are verified by a blue checkmark. Followers and account visitors can see promotions, announcements, and house improvement tips & tricks on the platforms as well.




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