How to Contact Best Buy Canada

Best Buy is one of the known consumer electronics retailers from America. As of writing, the company is operating in the United States, Mexico, and Canada. It also operated in China but merged with Five Star in 2011.

The company’s Canadian subsidiary is considered to be the largest consumer electronics retailer in the country with over 175 stores and 12,000+ employees.

History of Best Buy

Richard M. Schulze and a business partner opened an electronics store selling high-fidelity stereos in 1966 named ‘Sound of Music.’ The first store was financed with Schulze’s savings and from the second mortgage took on his family’s home.

In the following year, the company acquired Kencraft Hi-Fi Company and Bergo Company. Schulze bought out his business partner and had three stores in 1969.

The most profitable and largest store was destroyed by a tornado, but the stock room was intact. He decided to have a ‘Tornado Sale’ while spending the remaining marketing budget on advertising that promises ‘Best Buy’ on everything. It was in 1983 that the company was renamed Best Buy Company, Inc.

Best Buy was a public company in 1985 and later debuted on the New York Stock Exchange two years after. One of the important milestones of the company is when it reached US$1 billion in annual revenues.

The company was added to (Standard & Poor’s) S&P 500. The company acquired multiple companies in America and in Canada. The company acquired Future Shop Ltd., a Canada-based electronics retailer that enabled Best Buy to enter the international market. It was reported that it was purchased for US$377 million continued to operate as an independent subsidiary from Best Buy Canada.

How to Contact Best Buy Canada through Phone

Customer support of Best Buy Canada can be reached through the toll-free number 1-866-BESTBUY (1-866-2378-289). The phone lines of the customer service department are open every day from 8 am to 12 am EST.

How to Contact Best Buy Canada through Email

There is no dedicated email address for customer service, but there is an email form available on the brand’s website. Use the link showing below to access the page. Users have to choose first a category between the 4 options: Order Status, Low Price Guarantee, Returns and Exchanges, and Marketplace.

The appropriate form will show up and will require filling up the necessary information. Customers are reminded that the response time may take 5 to 7 business days. However, if there is a serious customer service issue (like having unresolved complaints after multiple attempts), customers can send an email to [email protected].

https://www.bestbuy.ca/en-ca/email-us